How an Unexpected Chatbot Program Is Saving Lives by Bridging the Digital Divide in Kenya As artificial intelligence (AI) becomes increasingly ubiquitous, it's easy to overlook its altruistic applications.
However, a pioneering chatbot program in Kenya has been quietly saving lives by providing critical health information to expectant mothers in rural areas.
The chatbot answers text based queries on pregnancy related topics, but this seemingly straightforward capability belies the complex issues of social inequality and access to healthcare that it addresses.